Due to Covid-19 all of our face-to-face taught programmes have now moved online until further notice.

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Remote Interpreting Services

BSL Interpretations is able provide both Video Relay Services (VRS) and Video Remote Interpreting (VRI) for any of our pre-booked appointments. Both of these services have now become even more popular due to the need to social distance and the difficulty in arranging face-to-face meetings. Furthermore, our interpreters are also able to join your online meetings to interpret for any BSL users that might be in attendance to ensure that they gain full and equal access.


Video Relay Services (VRS)

This is when two parties in two separate locations are connected remotely via a sign language interpreter.

Video Remote Interpreting (VRI)

This is when the deaf and hearing participants are in the same location and the sign language interpreter joins remotely.


Our services are secure and encrypted in line with the Advanced Encryption Standard (AES) 256 and can be accessed remotely by using an Internet-enabled device (smartphone, tablet, laptop, desktop computer, as long as the Deaf person has a strong and stable Internet connection.

All of our interpreters have considerable experience of providing both VRS and VRI services across a range of platforms and are all fully qualified and registered professionals.

Tech Specs

If you are considering booking an interpreter via VRS or VRI then there are a few technical requirements that you should take into consideration first.

Good Internet connection is essential – This is required so that both the interpreter and deaf person can see each other clearly and that there is no lag or glitches in the video communication.

Webcam and audio. You will need to ensure that you have a webcam that provides a clear picture and have access to speakers or a headset to hear the audio.

It is important to remember that VRS/VRI services are NOT a replacement for face-to-face interpreting which still remains the easiest, best and most accurate way to communicate via an interpreter.